Consumers are entitled to a right of withdrawal according to the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:
A. Cancellation policy
right of withdrawal
You have the right to cancel this contract within fourteen days without giving reasons (as long as no digital copy of the product content has been downloaded).
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (Ralf Imdahl, Tattoorials, Königstraße 25, 71139 Ehningen, Germany, Tel.: 0152 / 53693631, E-Mail: firstname.lastname@example.org) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory.
To comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of withdrawal
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different method of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time of conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of conclusion of the contract.
B. Revocation form
If you want to cancel the contract, please fill out this form and send it back.
Ordered on (*) ____________ / received on (*) __________________________
> Name of the consumer(s)
> Address of the consumer(s)
> Signature of the consumer(s) (only in case of communication on paper)